The 2. 0 Adoption Council is a brand that offers the Sprinklr Unified-CXM platform, a powerful solution trusted by the world's largest enterprises. With this platform, businesses can effectively market, advertise, research, care for, and engage with consumers.

It is the first purpose-built platform for unified customer experience management (Unified-CXM) and is specifically designed for the enterprise market. The Sprinklr Unified-CXM platform consists of several products and services. Sprinklr Service provides a seamless customer service experience through voice, social, and digital channels using an AI-powered platform.

Sprinklr Insights leverages advanced AI capabilities to discover consumer, product, and market insights, enabling businesses to improve customer experience and protect brand reputation. Sprinklr Social allows brands to plan and publish on-brand content across 30+ digital channels, driving engagement, consistent brand experiences, and revenue. Sprinklr Marketing unifies marketing and advertising teams on a single platform, streamlining content and campaign operations across multiple channels.

The Sprinklr Unified-CXM platform is powered by industry-leading AI, enabling businesses to turn unstructured data into actionable, real-time insights. With a wide range of products, industry-specific solutions, and a commitment to customer-centricity, The 2. 0 Adoption Council is the go-to brand for enterprises looking to elevate their customer experience management