# Rosa B.V. - **Website:** - **Primary alias:** `24rosa.nl` - **Founded:** 2016 - **Employees:** 11+ - **Location:** Sittard, Limburg, Netherlands - **Company kind:** PRIVATELY HELD ## Description 24ROSA is a young, expert, and rapidly growing organization based in Sittard, Netherlands, offering a range of services aimed at ensuring tenant satisfaction. By combining the knowledge of research agency www.etil.nl, the expertise of consultancy firm www.ibc.nl, and the technology of www.smartz.eu, 24ROSA provides a future-proof solution that significantly improves customer and tenant satisfaction, cost efficiency, and process optimization. Our focus has been on continuous development based on feedback from our launching customers, resulting in a tailor-made product suitable for every tenant. As the link between tenant contact and data processing within the primary ERP systems in the chain, our 24ROSA NPO Module allows for generic and uniform intake and enables customized follow-up down to the address level using our expertise. We understand the importance of accurately processing data input to generate meaningful outcomes for policy and strategic decisions. Our core offering is efficient intake and appointment scheduling to ensure maximum tenant satisfaction. In addition, we guarantee that housing corporations can easily access and enrich NPO/DO notification data without the need for data specialists. With our strategic focus on quality over quantity, our system has been developed to perfection, bringing scalability and stability to serve the entire Netherlands. We prioritize data security and adhere to the highest standards of GDPR compliance. Our mission at 24ROSA is to be the NPO chain coordinator for tenant satisfaction. We transform non-planned maintenance into sustainable satisfaction, aiming for every tenant to be a satisfied tenant. We strive to maintain the feeling of home while keeping it affordable and effectively utilizing skilled personnel. With our 24ROSA NPO Module, your organization can efficiently handle non-planned maintenance by mapping and configuring the optimal NPO process based on thorough research. By adopting the principles of First Time Right (FTR) and Straight Through Processing (STP), we aim to ensure a satisfactory solution in a single conversation. This approach not only promotes tenant satisfaction but also contributes to cost-efficiency. Our module stores all relevant information, creating a knowledge base that can lead to improvement proposals for the NPO process. We collaborate with your ERP system to provide your employees with the tools to maximize tenant satisfaction. What sets us apart is our dedicated focus on the tenant's feeling of home. By coordinating and connecting all stakeholders in the chain, we maintain a minimum KWH score of 8.0. Our unique recipe involves integrating various digital tools and automating processes through our 24ROSA NPO Module, GEO navigator, Telefonie KOVRA-status message connection, and more. Our core values - adventure, uniqueness, result-orientation, professionalism, and innovation - make us the NPO specialist in tenant satisfaction. We prioritize customer intimacy, excellence in operations, and product leadership, ensuring flexibility, operational efficiency, and customer-centricity. Some of our key services include non-planned maintenance management, data analysis and reporting, and continuous improvement. With our NPO module, you can efficiently manage intake, assessment, scheduling, and coordination of maintenance tasks. Our platform and modules store all interactions with your tenants, allowing you to analyze and report on detailed information. These insights are invaluable for guiding your organization's policies and decision-making processes. We also collaborate with you to identify areas for improvement and set goals for operational policies that enhance the customer journey. ## Industries - 🖥 Computers Electronics and Technology _(under Computers Electronics and Technology)_ - 🖥 Computers Electronics and Technology ## Links - [linkedin](https://linkedin.com/company/24rosa) ## Logos & icons - logo _(primary)_ — SVG, PNG — [download](https://cdn.brandfetch.io/idLtQjMjom/theme/light/logo.svg?c=1bxid64Mup7aczewSAYMX&t=1781269334211) - icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idLtQjMjom/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1781269334337) ## Colors | Name | Hex | Theme | | --- | --- | --- | | Persian Blue | #1032cf | accent | | Bossanova | #49255f | dark | | White | #ffffff | light | ## Fonts - -apple-system — asset _(system)_ ## Imagery - banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idLtQjMjom/w/1584/h/396/id2K5_gJI-.jpeg?c=1bxid64Mup7aczewSAYMX&t=1781269334562) --- _Source: _ _See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._