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4com

@4com.de

Von ACD bis Zukunftstechnik - aus der deutschen Cloud.

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VIER | Hanover is a German brand offering innovative software solutions for customer dialogue. From ACD to future technology, their products and services are designed to help businesses reach and engage customers seamlessly, from the first interaction to long-term loyalty. VIER Kontakt LΓΆsungen provide omnichannel routing and outbound dialing capabilities for effortless communication.


Their software also includes advanced analytics to better understand customers, AI-based tools for service optimization, and self-service options to simplify the customer journey. VIER's technology includes features such as voice analysis, emotion analytics, and semantic analysis to enhance customer communication. They offer customized solutions for different industries, company sizes, and specific departments.


VIER also provides consulting and training services to ensure the successful implementation of their software. With VIER, businesses can improve their customer experience and streamline their communication processes

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