8x8 is a leading brand that helps businesses of all sizes enhance employee productivity and customer satisfaction through its integrated communications platform. Their platform combines contact center, business phone, video, and chat functionalities, offering a unified solution to streamline communication processes. With 8x8, businesses can take advantage of their comprehensive suite of products and services.

Their Contact Center feature enables businesses to deliver exceptional customer service with AI-powered workflows for every interaction. The Business Phone feature allows businesses to establish a global presence with local numbers and seamless connectivity through a user-friendly app. Additionally, the Video Meetings feature empowers teams to conduct high-definition video conferences, screen sharing, and mobile collaboration.

In addition to these core offerings, 8x8 provides Team Chat capabilities for natural and productive collaboration, as well as Communication APIs to engage customers through SMS, voice, video, and chat applications. With a focus on customer obsession, 8x8 offers an Intelligent Customer Assistant powered by AI, enabling effortless self-service interactions and fast resolutions. They also provide Supervisor Workspace, a personalized and performance-centric workspace that equips supervisors with valuable tools and insights to ensure exceptional customer experiences.

Trusted by over 3 million business users, 8x8's eXperience Communications Platform empowers businesses with unified customer and employee experiences. Whether businesses need to enhance their customer service, establish a strong communication infrastructure, or foster efficient collaboration, 8x8's solutions have got it covered