@aaa.com
AAA serves more than 57 million members.
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AAA, also known as the American Automobile Association, is a prominent organization based in the United States that primarily provides automobile-related services and assistance to its members. Established in 1902, AAA has emerged as a leading advocate for motorists and acts as a trusted source for travel and insurance services. Headquartered in Heathrow, Florida, AAA operates from its main office situated near Orlando.
This location serves as the nerve center for the organization, facilitating its extensive network of regional and local clubs throughout the United States. These clubs function autonomously but collectively work towards achieving AAA's mission of ensuring safety and convenience on American roads. AAA offers a wide range of products and services to its members.
Its core offerings include emergency roadside assistance, travel planning, automotive maintenance advocacy, and insurance services. Members can access services such as battery services, flat tire changes, lockout assistance, and towing through AAA's extensive network of service providers. The organization also provides tour and travel planning assistance, exclusive discounts on hotels and rental cars, and offers automotive maintenance advice and warranty-related services.
While AAA primarily operates within the United States, it does have international affiliations and partnerships. AAA is a part of the Federation Internationale d'Automobile (FIA), a global federation of automobile clubs, allowing it to provide some services worldwide. Additionally, AAA has established relationships with international automobile clubs, enabling reciprocal services for its members in countries such as Canada and Mexico.
In terms of market position, AAA holds a dominant position in the United States' automobile club industry. With over 60 million members across its affiliated clubs, AAA has garnered significant influence and brand recognition within the market. It faces competition primarily from other automobile clubs, insurance companies, and travel agencies.
Over the years, AAA has achieved several milestones. Notably, it pioneered the development of road maps and played a key role in the establishment of the nation's first standardized traffic safety measures. Furthermore, AAA has consistently advocated for improved infrastructure and regulations to enhance road safety.
As of the latest updates, AAA continues to expand its services and leverage technology to provide innovative solutions to its members. The organization has introduced mobile applications for easier access to services, ventured into electric vehicle charging infrastructure, and launched initiatives promoting sustainable transportation options. In conclusion, AAA has a rich history and a strong market position as a trusted automobile club in the United States.
Through its comprehensive range of services, the organization continues to prioritize safety and convenience for motorists while adapting to new technologies and industry trends
Company Type
Nonprofit
Company Size
5001-10,000
Year Founded
1902
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