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A Better Answer

@abetteranswer.com

Inbound call center and answering services solution offering customer service to grow companies.

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About

Description

A Better Answer is a renowned brand that has been providing exceptional services for almost 50 years. As a 100% female-owned and operated business, they are a certified minority-owned company, dedicated to serving their local communities with the latest technology and innovative call handling techniques. ABA is known for customizing their services to meet the unique needs of each client.


With regional offices in Dallas, Fort Worth, and Houston, they stay updated with the ever-changing demands of their clients by continually updating their telephone equipment and software. From handling live calls on the internet to organizing messages on computers, ABA has come a long way since its inception. They also offer various services such as computing quantity discounts, managing shipping and handling, and providing customer service responses to technical questions.


Additionally, A Better Answer goes above and beyond by compiling custom reports, delivering messages through voicemail, fax, email, or text, and offering bilingual services. Their CEO/President, Dee Hawkins, has received industry recognition for her leadership capabilities. Moreover, A Better Answer is dedicated to giving back to the community.


They organize fundraisers throughout the year to support their two main charities: Habitat. If you are in need of comprehensive call handling services with a focus on customization and community support, A Better Answer is the brand to trust

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Company Type

Privately Held

Company Size

51-200

Year Founded

1971

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