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Transforming customer experiences in Retail, BFSI, Travel, and Consumer Durables with hyper-personalized AI-powered customer support automation for large enterprises.
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Kapture CX is an Enterprise-grade SaaS-based Customer Support Automation platform that offers businesses a comprehensive customer service software. As a cloud CRM solution, Kapture goes beyond just being a helpdesk by providing a range of features tailored to meet the needs of any industry. Our goal is to simplify and streamline daily customer operations, making them efficient and hassle-free.
With Kapture, you can enjoy a variety of features including ticket management, knowledge management system, intelligent self-service portal, advanced customer data management, and contextual chatbots that provide personalized responses. Our platform also offers omnichannel support, integrating queries from multiple channels into a centralized location. Additionally, we provide customized tools and powerful API integrations for seamless operations.
At Kapture, we prioritize high customer experience and operational efficiency. Our helpdesk ticketing software ensures excellent customer support, while our service CRM enhances employee productivity by reducing time and energy spent on daily tasks. Trusted by over 500 businesses worldwide, Kapture CRM is your go-to solution for exceptional customer service operations.
Contact us today for a demo and start transforming your customer engagement strategies
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