Aikon Labs is a pioneering brand that specializes in creating reusable enterprise knowledge from conversations using a combination of human and machine intelligence. Their innovative AI technology empowers knowledge workers by granting them direct access to structured and reusable data, ensuring that no information goes to waste. Featured in prominent publications like StartupBeat and Tech Crunch's Extra Crunch, Aikon Labs leverages the interplay between technology and human insight to optimize customer service outcomes and enhance everyday communication, making knowledge workers more productive.

With a team that comprises 12 remarkably agile members, Aikon Labs fosters diversity among its employees, spanning from Baby Boomers to Gen Z. Their mission is to augment every knowledge worker with Artificial Intelligence through their API platform, iEngage. ai.

This platform lights up unstructured data from conversations, converting it into reusable knowledge that would have otherwise been dark data. Aikon Labs offers a range of solutions tailored for different use cases. Their iEngage.

ai platform includes over 200 APIs that connect with various systems to extract and store information, insight, and intelligence from interactions and knowledge graphs. They also provide ready-to-use solutions such as FreshEngage, a Freshdesk marketplace app that augments support agents, and Ariv. ai, a personal knowledge assistant available for Microsoft Teams and Slack.

These solutions enable users to find answers faster, resolve issues quickly, and deliver exceptional customer support experiences. By seamlessly integrating their iEngage API platform into the enterprise technology stack, Aikon Labs makes conversations more meaningful within organizations. They prevent the loss of valuable interaction context and transform dark data into accessible knowledge.

Through cutting-edge machine intelligence, iEngage extracts valuable information from systems of engagement like chats, emails, and phone calls, creating an enterprise knowledge graph. This graph powers smarter and more resilient automation, providing answers, suggestions, and context where and when required. The founder and CEO of Aikon Labs is Dilip Ittyera, who leads the team with a board of advisors including Tom Varkey and Vikram Mehmi.

Whether you're a knowledge worker seeking efficient solutions or a company looking to unlock the potential of your conversations, Aikon Labs is ready to collaborate. Contact them at hello@aikonlabs. com to explore how they can transform your knowledge management with their AI-driven solutions