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APPFOLLOW

@appfollow.io

#1 tools for managing app store reviews and ratings.

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Description

AppFollow is the go-to platform for app developers and businesses looking to manage their app store reviews and ratings effectively. With AppFollow, you can analyze user feedback, respond to reviews, and automate workflows to grow app visibility on iOS, Android, Amazon, and Huawei platforms. By leveraging the power of AI technology, AppFollow enhances customer experience by providing customized and accurate replies to reviews.


The platform offers a range of services to help you understand and elevate your app's reputation. You can discover areas for improvement and differentiation from user feedback and competitor insights, harness valuable market intelligence for targeted messaging and organic reach, and take the next step in how your business engages with user reviews. Workflow automation allows you to respond to reviews, sort and report offensive ones automatically, and streamline your support workflows.


AppFollow also integrates with over 20 services including email, Slack, Zendesk, and Tableau, allowing you to process critical app data on reviews, ratings, and ASO seamlessly. The platform offers a comprehensive set of resources, such as expert articles, case studies, webinars, e-books, and guides, to enhance your app reputation management skills. Stay updated on the latest news, events, interviews, and feature releases through AppFollow's news section.


Additionally, you can leverage the AppFollow API to seamlessly integrate it with other services. With more than 70,000 market leaders across the globe relying on AppFollow, you can trust that their tools are effective at saving time and driving growth. Their flexible platform caters to the needs of ASO, Product, and Support teams, allowing for streamlined management and data sharing.


AppFollow's integration with Helpshift enables businesses to create a friendly and personal customer support experience. Their platform also allows for easy tracking of app review volume and ratings over time, as well as semantics analytics for review insights reporting. Overall, AppFollow provides a comprehensive suite of tools and services to help you effectively manage your app store reviews and ratings, improve customer experiences, accelerate app growth, and stay ahead of your competition in the market

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Company Type

Privately Held

Company Size

51-200

Year Founded

2015

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