@asapp.com
Elevate human performance using the power of AI.
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ASAPP is the AI Cloud for Contact Centers that aims to elevate human performance using the power of AI. With ASAPP, businesses can achieve breakthrough results in customer experience by empowering their agents with integrated automation. ASAPP offers a range of products and services designed to enhance contact center operations.
Their AI Services include AutoAssist for real-time agent assistance, AutoCompose for intelligent agent responses, CoachingAI for automated quality evaluation, AutoSummary for automatic conversation summary, and AutoTranscribe for the world's best speech-to-text technology. ASAPP's applications are designed to improve messaging and voice interactions. Their Messaging solution provides AI-native enterprise messaging, while their Voice solution offers an AI-native interface for voice agents.
The brand also offers various solutions to address specific contact center needs. These solutions include real-time agent assist, speech analytics, quality management, self-service insights, agent productivity, CSAT improvement, sales productivity, and agent retention. ASAPP's AI services can be seamlessly integrated into existing customer experience stacks, allowing businesses to go live in days and start realizing ROI on day one.
ASAPP is trusted by some of the largest companies in the world to transform their customer experience. With ASAPP, businesses can multiply agent productivity, operationalize real-time intelligence, and delight every customer
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