# Atento

- **Website:** <https://atento.com.mx>
- **Primary alias:** `atento.com.mx`

## Description

Atento is a global brand that empowers companies through comprehensive consulting services. With more than 400 clients worldwide, Atento primarily serves leaders in sectors such as technology, telecommunications, and finance. As a top 5 customer relationship management (CRM) and business process outsourcing (BPO) provider, Atento is renowned for delivering exceptional customer experiences and next-generation CX. Their end-to-end CX solutions encompass various aspects of the customer journey. Through advanced data science, digital marketing, and marketing intelligence, Atento leverages sales solutions to increase sales by an impressive 30%. Furthermore, their collections solutions optimize recovery rates by up to 80% using data science and statistical models. With customer care solutions, Atento excels in integrating digital and traditional channels to provide the best CX, leading to an 18% increase in CSAT. Back-office services streamline business processes through automation and integration, resulting in a 20% reduction in operational costs. Atento's capabilities include leveraging artificial intelligence for sentiment and interactions analysis, applying data science to generate business value, and implementing intelligent automation for enhanced efficiency. As a top-ranked company to work for worldwide, Atento offers a secure and cloud-native solution called Atento@Home. They have an extensive multinational presence, serving clients in 17 countries with nearly 100 customer service locations and over 150,000 employees. Join Atento, a leader in transforming customer experiences with a human touch.

## Industries

- 📊 Business and Consumer Services
- 📊 Business Services _(under Business and Consumer Services)_

## Links

- [twitter](https://twitter.com/AtentoCorp)
- [linkedin](https://linkedin.com/company/atento)

## Logos & icons

- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idgB-M-Bg5/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1719796559577)
- logo _(primary)_ — SVG, PNG — [download](https://cdn.brandfetch.io/idgB-M-Bg5/theme/dark/logo.svg?c=1bxid64Mup7aczewSAYMX&t=1719796559466)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Flush Orange | #ff7900 | accent |
| Regal Blue | #01426a | accent |
| White | #ffffff | light |

## Fonts

- Nunito — asset _(google)_
- Calibri — asset _(custom)_

## Imagery

- banner _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idgB-M-Bg5/w/1500/h/500/idkVW8WNGJ.png?c=1bxid64Mup7aczewSAYMX&t=1664317152548)

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_Source: <https://brandfetch.com/atento.com.mx>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._