# Banking Ombudsman Scheme

- **Website:** <https://bankomb.org.nz>
- **Primary alias:** `bankomb.org.nz`
- **Founded:** 1992
- **Employees:** 11+
- **Location:** Wellington, Wellington, New Zealand
- **Company kind:** PUBLIC COMPANY

## Description

The Banking Ombudsman Scheme is a free and independent dispute resolution service that aims to provide a fair and impartial resolution for customer complaints about their banks. With a focus on putting the customer first, they investigate and mediate complaints, striving to find agreeable outcomes between the customer and the bank. In addition to formal decision-making, they also offer valuable information and guidance on banking matters. Customers can access their services by contacting them directly or referring to their informative brochure, available in all banks. The Banking Ombudsman Scheme's commitment to transparency is evident in their annual reports, information sheets, and reference documents. With a mission to deliver justice and satisfaction to bank customers, the Banking Ombudsman Scheme is a trusted resource for resolving banking disputes and promoting good customer service. Contact them today to find out more and seek their assistance in resolving any banking-related issues.

## Industries

- 💰 Banking Credit and Lending _(under Finance)_
- 💰 Finance

## Links

- [facebook](https://facebook.com/bankombnz)
- [instagram](https://instagram.com/bankombnz)
- [linkedin](https://linkedin.com/company/banking-ombudsman)

## Logos & icons

- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idrwpvsAzf/w/820/h/230/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1780608977528)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idrwpvsAzf/w/960/h/958/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1780608977709)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Bay of Many | #25408f | dark |
| Drover | #fdf6b8 | light |
| Cerulean | #00b5cc | accent |

## Fonts

- Muli — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idrwpvsAzf/w/1070/h/502/idDlBsNJ2r.jpeg?c=1bxid64Mup7aczewSAYMX&t=1780608977834)

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_Source: <https://brandfetch.com/bankomb.org.nz>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._