Bright Pattern is a leading brand that offers omnichannel contact center software solutions. With their effortless communication capabilities, customers can enjoy seamless interactions across various channels such as voice, IVR, email, chat, SMS, and messengers. Their omnichannel quality management ensures that every interaction is of the highest quality, thanks to AI-powered capabilities.

Bright Pattern also provides a powerful mobile app that puts the capabilities of an omnichannel contact center in the hands of every agent and employee. The brand offers a range of integrations, including CRM systems like Salesforce, Microsoft Dynamics, Zendesk, Oracle Service Cloud, and Hubspot, as well as AI providers like Google, Microsoft Lex, and IBM Watson. Additionally, Bright Pattern's compliance with industry standards such as TCPA, Ofcom, GDPR, HIPAA, and SOC 2 ensures the security and privacy of customer data.

With customizable solutions and top ratings, Bright Pattern is trusted by over 500 global customers across various industries. Reach out to schedule a free product demo and experience the power of Bright Pattern's contact center software