# ChannelReply

- **Website:** <https://channelreply.com>
- **Primary alias:** `channelreply.com`
- **Verified:** yes
- **Founded:** 2016
- **Employees:** 11+
- **Location:** New York, New York, United States
- **Company kind:** PRIVATELY HELD

## Description

ChannelReply is a leading Ecommerce Customer Service Solution that was created by founders who were once eBay and Amazon sellers themselves. They understood the challenges of maintaining efficient customer support as sales grew. Frustrated by the time wasted clicking through various marketplace windows to answer messages, they decided to develop their own solution. ChannelReply integrates with popular helpdesk platforms like Zendesk, Freshdesk, Help Scout, Gorgias, and Re:amaze, allowing sellers to organize and respond to client questions across all their retail channels. Furthermore, ChannelReply has expanded its support beyond eBay and Amazon to include Walmart and Shopify, with plans to continue adding new features and integrations. To simplify the lives of sellers further, ChannelReply developed CR Feedback, a tool for soliciting reviews from Amazon customers at an affordable price. With its user-friendly interface and automation capabilities, CR Feedback is the easy path to earning five-star ratings and reviews. Start your 14-day free trial with ChannelReply today and experience seamless multi-platform support.

## Industries

- 🖥 Computers Electronics and Technology _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [facebook](https://facebook.com/ChannelReply)
- [linkedin](https://linkedin.com/company/channelreply)

## Logos & icons

- logo _(primary)_ — SVG, PNG — [download](https://cdn.brandfetch.io/idnr7X9bMN/theme/dark/logo.svg?c=1bxid64Mup7aczewSAYMX&t=1692624654773)
- icon _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idnr7X9bMN/w/745/h/745/theme/dark/icon.png?c=1bxid64Mup7aczewSAYMX&t=1692624653450)
- logo _(primary)_ — SVG, PNG — [download](https://cdn.brandfetch.io/idnr7X9bMN/theme/light/logo.svg?c=1bxid64Mup7aczewSAYMX&t=1692624655557)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Mine Shaft | #303030 | dark |
| White | #FFFFFF | light |
| Mountain Meadow | #1BB869 | accent |

## Fonts

- Gilroy — asset _(custom)_
- Gilroy — asset _(custom)_
- Gilroy — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idnr7X9bMN/w/893/h/223/idSMKQG4S-.jpeg?c=1bxid64Mup7aczewSAYMX&t=1692624656137)

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_Source: <https://brandfetch.com/channelreply.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._