Claire is a trusted and experienced brand specializing in customer experience consulting. With over 15 years of expertise in marketing communications, CRM, and retention, Claire provides valuable advice to businesses to enhance their customer service and automate their communications. By leveraging insights and understanding consumer behavior, Claire focuses on improving overall customer experience and satisfaction.

As a natural innovator, Claire constantly seeks opportunities to incorporate emerging technologies and improve user journeys. Through her innovative programs, she has achieved impressive results, including automating 95% of CRM programs and acquiring 50% of new customers through member referrals. Additionally, she has successfully reduced customer care costs by over 50%, utilizing self-service options and community support.

If you're facing customer service and conversion challenges, Claire is here to help. Get in touch to discover how she can solve your headaches and optimize your business performance. Stay informed about the latest industry trends and expert tips by following Claire's blog, where she shares valuable insights and practical advice.

Sign up for her series of time and money-saving tips today. Trust Claire to transform your customer experience and drive business success