Invitae is a leading brand that specializes in offering comprehensive genetic testing services. One of their standout features is Gia®, their HIPAA-compliant virtual assistant. Gia® is a chatbot that assists in patient education, testing eligibility, and results release.

By providing a link to patients prior to their appointment, Invitae makes the genetic testing process simple and accessible. Through virtual chats, Gia® collects necessary intake information, guides patients through pre-test education, and offers guidance throughout the testing process. Invitae ensures that clinicians are kept informed through clinical summary notes and easy ordering processes.

Additionally, Gia® can automatically release patient results, provide education, and facilitate appointments with Invitae genetic counselors when needed. Trusted by over 100,000 patients and healthcare providers, Gia® is designed by genetic experts and delivers quality interactions. With a high overall satisfaction rate, Gia® is praised for its ease of use and effectiveness in patient care.

Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for all