With the introduction of the NHQC (New Home Quality Code), the brand is revolutionizing the way aftercare is provided. By adopting new service requirements and technology, clixifix® ensures exceptional service delivery to customers. In today's world, where Trustpilot reigns supreme for customers seeking reliable services, aftercare plays a crucial role in shaping business reputation and metrics for reactive quality of service and product.

To achieve effective results, it is essential for your Aftercare Team to have the necessary process efficiency. Managing reactive feedback with scattered information across spreadsheets and inboxes can hinder their ability to perform to the best of their abilities. clixifix® addresses this challenge by empowering your Aftercare Team with an all-encompassing solution.

Gone are the days of information spread across different platforms. From defects raised by residents on their own portals to issues reported by sub-contractors, clixifix® ensures that your Aftercare Team has a complete lifecycle view of all defect management. Investing in the right technology is key to supporting your Aftercare Team and driving customer satisfaction.

As subject matter experts with experience in aftercare, clixifix® proactively supports your reactive challenges. By deploying the clixifix® platform, you enable your people to deliver the highest level of customer service and align defect management with the new NHQC standards. Join the conversation with clixifix® and discover how their platform can transform your Aftercare Team and elevate your customer care approach