ConnectWise is a software company based in the United States, specializing in services and solutions specifically designed for technology service providers (TSPs), managed service providers (MSPs), and other IT professionals. The company focuses on supporting businesses in effectively managing and scaling their operations. ConnectWise was founded in 1982 in Tampa, Florida, initially starting as an IT solution provider.

Over the years, it evolved and expanded its offerings to include a comprehensive suite of software solutions tailored to the needs of TSPs and MSPs. The company's headquarters is still located in Tampa. ConnectWise's main products and services revolve around providing a complete platform for business management, automation, and remote monitoring and management of IT systems.

Its flagship product, ConnectWise Manage, is a professional services automation (PSA) software that helps businesses streamline their operations, from ticketing and project management to billing and time tracking. In addition to ConnectWise Manage, the company offers other software solutions like ConnectWise Control for remote support, ConnectWise Automate for remote monitoring and management, ConnectWise Sell for quote and proposal management, and ConnectWise Command for cybersecurity. ConnectWise operates globally and has established numerous partnerships and subsidiaries to expand its reach.

The company has strategic partnerships with industry leaders like Cisco, Microsoft, and HTC Global Services. It is also associated with ConnectWise Invent, a program that encourages developers and partners to create integrations and add-ons for ConnectWise products. ConnectWise is a prominent player in the IT services industry, known for its comprehensive and robust software solutions.

It holds a significant market share globally, competing with other major players like Autotask (now part of Datto), Kaseya, and SolarWinds. The company's strong market position can be attributed to its commitment to innovation, customer-centric approach, and strategic partnerships. In recent years, ConnectWise has made several notable moves to drive growth and enhance its offerings.

In 2019, the company was acquired by the investment firm Thoma Bravo, which enabled it to invest more in research and development and expand its global footprint. As of the latest available information, ConnectWise continues to evolve and adapt to the changing needs of the IT services industry. It remains at the forefront of providing software solutions that empower TSPs and MSPs to deliver exceptional service and achieve business success