# ContactCenterWorld

- **Website:** <https://contactcenterworld.com>
- **Primary alias:** `contactcenterworld.com`
- **Founded:** 1999
- **Employees:** 201+
- **Location:** Thunder Bay, Ontario, Canada
- **Company kind:** PUBLIC COMPANY

## Description

ContactCenterWorld.com is a globally recognized brand that specializes in providing world-class research, conferences, awards, networking opportunities, and information on best practices in the contact center and customer experience (CX) industry. With over 220,000 professional members from around the world, ContactCenterWorld.com is the go-to platform to discover the next generation of customer experience. Established in 1999, ContactCenterWorld.com has a rich history of achievements, including launching the Members' Choice Awards, the Global Benchmarking Study with participants from over 50 countries, the Top Ranking Performers Awards and Best Practice Conferences, and the Top Outsourcer Awards. They also organize the International Contact Center Week every year. Aside from their commitment to advancing the industry, ContactCenterWorld.com is passionate about corporate philanthropy, supporting various charities through charity auctions held at their conferences. Join ContactCenterWorld.com today and become part of a global community dedicated to pushing the boundaries of customer experience excellence.

## Industries

- 📊 Publishing and Printing _(under Business and Consumer Services)_
- 📊 Business and Consumer Services

## Links

- [instagram](https://instagram.com/contactcenterworld)
- [facebook](https://facebook.com/contactcenterworld)
- [twitter](https://twitter.com/rajwadhwani)
- [linkedin](https://linkedin.com/company/contactcenterworld)
- [youtube](https://youtube.com/channel/UC1spPwTPu_sayXLpaalgiaw)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idqm6Apdef/w/550/h/103/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1786539862611)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idqm6Apdef/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1786539862711)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Black Pearl | #05162b | dark |
| Sandy brown | #f0ad4e | light |
| Silver Chalice | #b1b1b1 | accent |

## Fonts

- arial — asset _(custom)_
- Helvetica Neue — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idqm6Apdef/w/1500/h/500/ider6Mm5sm.jpeg?c=1bxid64Mup7aczewSAYMX&t=1786539862883)

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_Source: <https://brandfetch.com/contactcenterworld.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._