@contactengine.com
ContactEngine proactive conversational AI starts and runs intelligent conversations with your customers, transforming operational efficiency and costs
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About
Description
ContactEngine is a proactive conversational AI brand that specializes in transforming operational efficiency and costs while revolutionizing the customer experience. Their proactive conversational AI platform engages customers in intelligent conversations, offering a differentiated experience throughout the entire customer journey. ContactEngine offers a range of solutions tailored to various industries.
For telcos, they enable a differentiated experience from end-to-end. In retail banking, they improve lending and mortgage journeys and simplify day-to-day banking. Government agencies benefit from ContactEngine's citizen experience transformation.
Utilities use their services to reduce churn and enhance customer engagement. Insurance companies improve customer and agent experience through automation, while logistics companies ensure right-first-time delivery and installation. ContactEngine also supports retail and major appliances by improving customer engagement for delivery and repair.
They manage and enhance customer conversations across complex networks of manufacturers, dealers, and customers in the automotive industry. ContactEngine's technology delivers immediate, measurable benefits, with a return on investment of over 10:1 on cost-saving alone. They work with major companies worldwide, delivering significant improvements in customer and employee experience.
Book a demonstration with ContactEngine today to see how they can transform your business operations
Company Type
Privately Held
Company Size
51-200
Year Founded
2005
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