# Contactos y Cobranzas

- **Website:** <https://contactosycobranzas.com>
- **Primary alias:** `contactosycobranzas.com`
- **Founded:** 2013
- **Employees:** 51+
- **Location:** Teusaquillo, Bogota D.C., Colombia
- **Company kind:** PRIVATELY HELD

## Description

Contactos & Cobranzas is a business process outsourcing (BPO) and contact center provider serving organizations in Colombia, Mexico, and Panama. The company focuses on helping clients improve collection results and customer experience, drawing on more than 25 years of sector knowledge and over 16 years in the market. Its services include debt collection and portfolio recovery, sales campaigns, cross-selling, upselling, customer support, complaints and requests management, customer retention, and loyalty programs. Additional offerings include customer and asset location, property investigations, appointment scheduling, data verification and enrichment, and telephone and digital surveys. The company also provides complementary software for contact management, reporting, automation, and integrated operations. Contactos & Cobranzas describes its approach as combining human service with evolving technology, supported by process improvement, data analysis, and adaptable solutions. Its stated priorities include service quality, information security, personalization, omnichannel communication, and measurable effectiveness. The company reports managing more than five million clients and handling over three million calls annually, and notes recognition from COLCOB for leadership and operational practices in the collections sector.

## Industries

- 💰 Finance

## Links

- [linkedin](https://linkedin.com/company/contactos-y-cobranzas)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idSsfw9CFG/w/144/h/141/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1745305351799)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idSsfw9CFG/w/200/h/200/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1791949053311)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Monza | #c2002d | accent |
| Black | #000000 | dark |
| Rajah | #f7c777 | light |

## Fonts

- Eater — asset _(google)_
- Source Sans Pro — asset _(google)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idSsfw9CFG/w/1080/h/289/idh8yjCBhI.jpeg?c=1bxid64Mup7aczewSAYMX&t=1791949053422)

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_Source: <https://brandfetch.com/contactosycobranzas.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._