CPHuman Centro de Medicina Clínica is dedicated to providing a humanizing and efficient healthcare experience of the highest quality. With a team of experts specializing in Neuropsychology, Endocrinology, Neurology, Neuropediatrics, Orthopedics, and Pediatrics, we offer a comprehensive range of services to cater to our patients' diverse medical needs. Our commitment to excellence extends beyond medical expertise.

We have established clear policies to ensure the safety, well-being, and satisfaction of our patients, as well as to comply with the requirements of the General Data Protection Law (LGPD). These policies cover various aspects, including scheduling appointments, confirmation, cancellations, lateness, and protection of patients' personal information. To facilitate access to information and promote transparency, all policies are readily available on our website and internal documents.

We strive for clear and effective communication with our patients, as we believe that collaboration and understanding are vital for achieving the best healthcare outcomes. At CPHuman, we prioritize patient convenience by offering multiple booking options, including phone calls and WhatsApp. Our dedicated team utilizes the Huggy platform, ensuring efficient and seamless communication, while maintaining a record of each interaction and unique protocols.

During the booking process, patients are asked to provide accurate and complete information, such as full name, date of birth, contact numbers, and insurance details if applicable. Timely confirmation of appointments is essential, and failure to confirm within 24 hours may result in cancellation. We understand that circumstances may change, and we accommodate appointment cancellations with at least 24 hours' notice.

However, late cancellations may hinder rescheduling options, and patients might need to request a new appointment based on availability. We strive to respect the time of all our patients, and adherence to scheduled appointments ensures a smooth experience for everyone. We allow a maximum tardiness of ten minutes, after which the appointment may be canceled.

If a patient arrives late, we will do our best to accommodate them at a later time, depending on availability. At CPHuman Centro de Medicina Clínica, providing exceptional healthcare in a compassionate and efficient manner is our priority. We invite you to engage with us and experience the difference