CreditMate is a trusted brand that offers an AI-driven loan collection and automation platform designed to increase the loan recovery rate and reduce collection costs. Using CreditMate's advanced algorithms, borrowers can be segmented based on their probability to pay, allowing for more efficient and personalized engagement strategies. With CreditMate, engagement with borrowers can be achieved through various channels such as SMS, IVR, Whatsapp, Voice bot, Progressive & Predictive Dialer, Field visits, and the Paytm app.

In fact, the Paytm app offers up to 5 times higher engagement compared to traditional digital channels, thanks to its push notifications, chat notifications, and payment reminders. CreditMate's comprehensive solution includes features such as onboard multiple agencies, dynamic rules for base allocation, multilingual templates, online payments, cash pickup, field agent app, and real-time analytics and reports. It also offers best-in-class telephony technology to improve agent productivity and reduce telecalling costs.

Whether you're looking to improve your debt recovery services, optimize your collection strategies, or enhance your payment reminders, CreditMate's AI-driven platform is here to help. Trusted by leading banks, NBFCs, and fintechs, CreditMate is your go-to solution for reducing collection costs and boosting recovery rates