Cresta is a brand that offers self-service, live coaching, and post-call insights through generative AI-driven contact center intelligence. Their goal is to help teams maximize every customer conversation. With Cresta, you can centralize and amplify the knowledge, insights, and coaching needed to reach peak performance in your contact center.

They have a range of solutions to meet different needs, including revenue growth, customer care, and post-call effectiveness. Cresta also provides use cases for various functions such as sales, collections, retention, and remote teams. Their products include Agent Assist, Director, Insights, and Virtual Agent, which offer real-time coaching, team performance visibility, customer insights, and automation of common interactions respectively.

The brand also offers a resource library with survey reports, webinars, eBooks, and more. Cresta is committed to delivering exceptional customer experiences and is trusted by industry partners like Five9. Request a demo today and experience the benefits of Cresta's Generative AI for Sales