@crossfuze.com
As a ServiceNow Elite Partner, Crossfuze elevates user experiences and brings new value to your organization through process transformation and expertise.
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Description
Crossfuze is a brand that has been servicing businesses for nearly twenty years, offering a range of products and services designed to enhance customer service management. While CRM (Customer Relationship Management) was once seen as the pinnacle of sales and marketing operations, Crossfuze recognizes that true success lies in prioritizing customer service. Crossfuze offers a variety of solutions to help businesses improve their service management.
This includes advisory consulting, workflow solutions, remote workflow creation, IT service management, customer service management, and project portfolio management, among others. They also provide services such as IT asset management, 24/7 service desk support, and business process outsourcing. With a customer-centric approach, Crossfuze understands the importance of offering excellent service in order to retain customers and drive profitability.
Their goal is to help businesses shift their focus from simply managing customers to better serving them. By leveraging technology and data insights, Crossfuze enables businesses to build automation and workflows that enhance their service offerings. Contact the Crossfuze team today to learn more about their ServiceNow CSM (Customer Service Management) solutions and how they can help improve customer retention and profitability for your business
Company Type
Privately Held
Company Size
501-1000
Year Founded
2000
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