# Customer Experience Professionals Association

- **Website:** <https://cxpaglobal.org>
- **Primary alias:** `cxpaglobal.org`

## Description

The Customer Experience Professionals Association (CXPA) offers the Certified Customer Experience Professional (CCXP) program, providing recognition to individuals with in-depth knowledge of customer experience. This industry-wide credential showcases expertise and accomplishments in the field. The CCXP certification process involves three phases: program application and acceptance, exam registration, and successful completion, and credential use and maintenance. The exam covers core competencies such as customer insights, strategy, metrics, culture, and accountability. Eligibility requires three years of CX-specific work experience and a post-secondary degree. Fees range from $495 to $720 USD depending on membership status. CCXPs maintain their status for two years through ongoing professional development. The CXPA aims to advance the practice of customer experience management through networking, research, education, and career development resources. Enhance your career and credibility in CX with the CCXP certification from CXPA.

## Industries

- 🧪 Science and Education
- 📊 Business and Consumer Services
- 🧪 Business Training _(under Science and Education)_
- 📊 Business Services _(under Business and Consumer Services)_
- 🧪 Education _(under Science and Education)_

## Links

- [twitter](https://twitter.com/cxpaglobal)
- [instagram](https://instagram.com/CXPASSOCIATION)
- [linkedin](https://linkedin.com/company/cxpa)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idWUoltpi_/w/196/h/196/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1781241500544)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idWUoltpi_/w/200/h/200/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1781241500624)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Daisy Bush | #552988 | accent |
| Grape | #3d1e5f | dark |
| White | #ffffff | light |

## Fonts

- Montserrat — asset _(google)_
- Verdana — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idWUoltpi_/w/2000/h/600/iddeP5my6U.jpeg?c=1bxid64Mup7aczewSAYMX&t=1781241500920)

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_Source: <https://brandfetch.com/cxpaglobal.org>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._