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Waterfield Tech

@ddvc.com

Waterfield Tech is a global customer experience tech and services provider spanning the leading CCaaS, conversational AI, and WEM platforms.

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About

Description

Waterfield Technologies is a brand that specializes in contact center and customer engagement solutions. With a team of experts, innovators, and partners, they are dedicated to transforming the customer engagement experience for their clients. Their goal is to increase efficiency and effectiveness across all communication channels and inspire their clients' customers and workforce.


Waterfield Technologies has a global presence, with sales and support centers spanning the globe, including the United States, the UK, the Philippines, and India. They have a diverse team of over 400 skilled professionals who are committed to customer satisfaction. Their success is backed by strong partnerships with leading technology and solutions providers in the industry, ensuring that they can tailor customer engagement solutions to meet specific business goals.


With a rich history dating back to 1984, Waterfield Technologies has a deep understanding of contact center operations. They leverage their decades of experience while staying ahead of the curve through collaborations with industry-leading technology providers. As part of The Waterfield Group, they have the resources and strategic leadership to thrive in the ever-evolving market.


Join their team of innovative and passionate individuals as they continue to shape the future of customer engagement

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Company Type

Privately Held

Company Size

51-200

Year Founded

1987

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