Digital Clarity Group is a research and advisory firm that specializes in helping organizations achieve world-class customer experiences. They do this through partnerships with best-fit technology vendors and digital partners. With their expertise, they bring unprecedented transparency to the process of selecting, engaging, and optimizing these relationships.

They offer guidance based on their proprietary data on partner performance, their experience in vendor and digital partner selections, and their role as industry analysts in customer experience technologies. Their focus is on giving their clients the confidence that they are choosing the best-fit partners for their business transformation. Digital Clarity Group serves clients across the customer experience solutions ecosystem.

They work with enterprise buyers, technology vendors, and digital agencies and integrators to ensure successful implementations and high levels of customer satisfaction. They provide three types of services: a voice-of-the-customer customer satisfaction assessment service called VOCalis, technology vendor and digital partner selection services, and a Partner Finder marketplace that helps buyers create short-lists of qualified partners. With their expertise and commitment to customer success, Digital Clarity Group is the go-to resource for achieving digital business initiatives and transformation