DRIVEN.CX | São Paulo SP's icon
DRIVEN.CX | São Paulo SP

@driven.cx

Consultoria independente para projetos audaciosos de grande porte.

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Description

Driven is a leading brand in Brazil, known for its extensive experience in omni-commerce projects. With a proven track record in the market, Driven offers a range of products and services tailored to meet the complex demands of companies with omnichannel operations. One of the key areas of expertise offered by Driven is Experience Design.


By aligning the customer journey with e-commerce platforms, Driven enhances digital efficiency, resulting in increased customer satisfaction, loyalty, and better overall results. The brand also specializes in Business Modeling, providing hands-on expertise throughout the entire process of building and developing a company's digital channel, from strategic planning to implementation. Additionally, Driven offers Creative Lab services, which focus on improving the customer experience through clear brand positioning and unique interactions.


By creating rich content, Driven maximizes efficiency and amplifies brand presence in the digital market. Through its Tech Lab division, Driven empowers digital ecosystems, delivering over 1000 successful projects. With an experienced team and relevant partners, Driven supports the implementation and evolution of digital channels, including Customer Care for VTEX IO platforms.


Data Intelligence is another area of specialization for Driven. Leveraging data-driven insights, Driven helps businesses enhance customer relationships through personalized experiences, trend anticipation, and informed decision-making. Lastly, Driven excels in Performance Lab, providing integrated performance management solutions.


By analyzing key metrics, Driven identifies improvement opportunities and enables more precise decision-making, leading to optimized processes, cost reduction, and increased conversion rates. Over the years, Driven has received numerous industry accolades, including more than 20 awards. Recognized for its innovation, expertise, and commitment, Driven continues to set new standards in the omnichannel space.


With Driven's comprehensive methodology and multidisciplinary approach, businesses can benefit from a wide range of expertise that integrates efforts and addresses the complexities of omnichannel operations. Whether it's enhancing customer experience, implementing effective business models, or evolving digital ecosystems, Driven is a trusted partner that delivers exceptional results

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