@ecinfosystems.com
VertexOne provides utility customer information systems (CIS) and customer engagement platforms that revolutionize experiences.
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EC Infosystems, Inc., operating under the brand name VertexOne, is a leading provider of utility customer information systems (CIS) and customer engagement platforms. With over 30 years of expertise, VertexOne has revolutionized the customer experience for utilities, energy retailers, suppliers, and energy transition companies across North America. Their comprehensive customer-to-cash technology platform offers a range of products and services to optimize utility operations.
These include user-friendly CIS solutions for mid-sized utilities, CIS and billing systems for deregulated and retail energy providers, enterprise CIS built on SAP Digital Solutions, personalized customer self-service portals on web and mobile, AMI consumption data made actionable through customer dashboards and notifications, and secure 24x7 web and mobile payment solutions. In addition, VertexOne offers data solutions such as meter data storage with analytics, validation, estimation, and editing on AMI interval reads, managed electronic data interchange transaction processing, tracking, and reporting, and real-time mobile workforce management for operational efficiency. VertexOne's cloud-based technology and configurable solutions provide utilities with the flexibility and scalability they need to achieve digital transformation and business process optimization.
Whether you want to enhance customer engagement, modernize billing systems, or harness the power of automation and data analytics, VertexOne has the right solutions for you
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