# Emerald Contact Centre

- **Website:** <https://emeraldcontactcentre.ie>
- **Primary alias:** `emeraldcontactcentre.ie`
- **Founded:** 2015
- **Employees:** 51+
- **Location:** Waterford, Munster, Ireland
- **Company kind:** PRIVATELY HELD

## Description

Emerald Contact Centre is a leading customer service provider based in Waterford. Established in 2015, we started with a small team of six Customer Service professionals and have since grown to nearly 100 dedicated individuals. Our primary focus is to deliver high-quality customer service and valuable performance insights to our clients and their customers. We understand the importance of building strong relationships with our clients and their customers. By gaining a deep understanding of their values, objectives, and performance goals, we can provide tailored solutions that meet their specific needs. Our services include inbound and outbound calls, concierge services, email response, click-to-chat services on multiple platforms, multilingual support, and intercontinental solutions. At Emerald Contact Centre, we believe in open lines of communication, both with our clients and within our own team. Through daily interactions and regular meetings, we provide feedback and support to improve the customer experience and strengthen businesses. Our highly-trained Customer Support Specialists are dedicated to understanding the ins and outs of the businesses they support. Join us as we continue to expand and make a difference in customer service. Upload your CV today and become a part of our growing team!.

## Industries

- 📊 Business and Consumer Services

## Links

- [facebook](https://facebook.com/Emerald-Contact-Centre-1382826395374288)
- [instagram](https://instagram.com/emeraldcontactcentre)
- [linkedin](https://linkedin.com/company/emerald-contact-centre-ecc)

## Logos & icons

- icon _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idusjq2B5-/w/1428/h/1428/theme/dark/icon.png?c=1bxid64Mup7aczewSAYMX&t=1779697115688)
- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idusjq2B5-/w/470/h/325/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1779697115337)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Limeade | #5c8b00 | dark |
| Ziggurat | #b2d2e1 | light |
| Goblin | #3d8a40 | accent |

## Fonts

- serif — asset _(custom)_
- DiINPro-Light — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idusjq2B5-/w/6000/h/1146/id533ucOnQ.jpeg?c=1bxid64Mup7aczewSAYMX&t=1779697116915)

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_Source: <https://brandfetch.com/emeraldcontactcentre.ie>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._