@enlighten-opex.com
Enlighten enables operational transformation that engage employees, empower managers and create visibility across the business.
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About
Description
Enlighten is an operational transformation firm that specializes in enabling organizations to achieve dramatic and sustainable improvements. With a focus on employee engagement, managerial empowerment, and enhanced visibility across the business, Enlighten helps organizations optimize their performance faster than ever before. Their services result in tangible benefits, with a typical return on investment within just six months.
Enlighten's impressive track record includes impressive client results. On average, their clients have seen a 28% increase in employee engagement, a 60% gain in back-office productivity, and a 40% improvement in customer service. These gains translate to reduced complaints, cycle times, and backlogs, along with improved quality and Net Promoter Scores.
Enlighten's approach combines data and employee choice to drive productivity and foster a high-performance culture. Their software solution provides actionable daily metrics, forecasting and planning tools, and management disciplines to ensure continuous improvement. Additionally, their lean methodologies and intensive coaching support managers in identifying waste and optimizing efficiency while maintaining quality and customer service.
Enlighten serves a diverse range of global and local businesses across industries such as healthcare, insurance, banking, wealth management, business process outsourcing, and administrative processing. If you're looking to transform your operations and deliver exceptional value, Enlighten is ready to help. Get started with a conversation today
Company Type
Privately Held
Company Size
51-200
Year Founded
2005
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