# 은혜S

- **Website:** <https://enneo.ai>
- **Primary alias:** `enneo.ai`
- **Founded:** 2022
- **Employees:** 11+
- **Location:** Berlin, Berlin, Germany
- **Company kind:** PUBLIC COMPANY

## Description

Enneo is a Berlin-based, German-made provider of AI-powered customer service and operations automation. Its platform connects communication channels, AI agents, workflows and existing business systems to handle recurring service requests from initial contact through completion in a core system. Rather than replacing tools such as SAP, Salesforce, Microsoft Dynamics, Zendesk, ServiceNow or Jira, Enneo reads and writes data in connected systems and coordinates the work between them.

The platform can process requests received by phone, email, chat and WhatsApp, and supports use cases including customer enquiries, order tracking, returns, billing questions, technical support and appointment scheduling. Its capabilities include identifying and classifying requests, adding customer information, executing workflows, recording decisions and escalating uncertain cases to staff with their context intact. Teams can require approval for critical steps through a human-in-the-loop approach and review activity in an AI control centre.

Enneo offers an agent for automating a high-volume channel, a platform for coordinating additional channels and processes, and a broader customer operations system.

## Industries

- 🖥 Computers Electronics and Technology _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [linkedin](https://linkedin.com/company/enneo-ai)
- [twitter](https://twitter.com/enneo)

## Logos & icons

- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idNe_hgtWD/w/820/h/220/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1792288750642)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idNe_hgtWD/w/200/h/200/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1792288750743)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Medium Purple | #7b5ae2 | accent |
| Ebony Clay | #292c3f | dark |
| Moon Raker | #cabdf3 | light |

## Fonts

- var(--font-family) — asset _(custom)_
- var(--font-family-sans) — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idNe_hgtWD/w/200/h/33/idPh0kOOAU.jpeg?c=1bxid64Mup7aczewSAYMX&t=1780665847429)

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_Source: <https://brandfetch.com/enneo.ai>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._