# Triple Zero Victoria

- **Website:** <https://esta.vic.gov.au>
- **Primary alias:** `esta.vic.gov.au`

## Description

Triple Zero Victoria, established in 2023, plays a pivotal role in the safety and security of the Victorian community by connecting individuals to essential emergency services. As the primary provider of 24-hour emergency call-taking and dispatch services throughout Victoria, it supports police, fire, ambulance, and VICSES. With a dedicated team of call-takers and dispatchers, Triple Zero Victoria efficiently manages emergency situations, answering an impressive 3.09 million calls in 2024-25 alone—averaging a call every 10.2 seconds. This organization operates from three State Emergency Communications Centres located in Ballarat, Burwood East, and Williams Landing, ensuring rapid response to urgent needs. Beyond call-handling, Triple Zero Victoria is committed to advanced communication support, assisting emergency personnel on the ground with vital information and resources. Their array of services fosters community safety through reliable communication and timely dispatch of emergency responders, ultimately enhancing the overall resilience of the Victoria region.

## Industries

- ⚖️ Law and Government
- ⚖️ Law Enforcement and Protective Services _(under Law and Government)_
- 📊 Business and Consumer Services
- 📊 Business Services _(under Business and Consumer Services)_
- ⚖️ Government _(under Law and Government)_

## Links

- [facebook](https://facebook.com/TripleZeroVictoria)
- [linkedin](https://linkedin.com/company/esta-emergency-services-telecommunications-authority-)
- [twitter](https://twitter.com/TripleZeroVic)
- [instagram](https://instagram.com/triplezerovic)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idxF81PH4o/w/296/h/85/theme/light/logo.png?c=1bxid64Mup7aczewSAYMX&t=1785206976195)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idxF81PH4o/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1785206976544)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Azure | #336699 | accent |
| Stratos | #0c004b | dark |
| Koromiko | #ffc166 | light |

## Fonts

- VIC — asset _(custom)_
- VIC — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idxF81PH4o/w/1500/h/500/idREN3rZpg.jpeg?c=1bxid64Mup7aczewSAYMX&t=1785206974942)

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_Source: <https://brandfetch.com/esta.vic.gov.au>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._