The Excellence Collection is a brand that offers a collection of hotels and resorts located in the Caribbean. With a strong focus on safe travel experiences, they provide detailed information on Covid-19 and have implemented measures to ensure the well-being of their guests. The brand offers a range of products and services, including Covid-19 testing services for guests who opt to take the test.

The test incurs an additional fee that can be paid directly at the hotel or resort. In the event of a positive result, The Excellence Collection offers up to 5-days complimentary stay at no additional cost. Appointments for Covid-19 tests can be made at the medical centers of each hotel or resort.

Tests are available at specific times, with antigen test results delivered the same day and PCR test results taking up to 48 hours. The brand offers both antigen and PCR tests, allowing guests to choose based on their preference. Guests are advised to check the official channels of their country of origin for any travel requirements related to Covid-19.

The Excellence Collection provides options for guests who test positive for Covid-19, ensuring they can still have a comfortable stay with safety protocols in place. Families and groups traveling together are also accommodated, with separate suites provided if necessary. The brand has implemented a flexible cancellation policy for new direct reservations, allowing penalty-free cancellations up to 24 hours in advance