@expertflow.com
Expertflow develop software for contact centers.
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Description
Expertflow is a renowned brand that specializes in designing and developing software applications to enhance the Unified Communications & Collaboration solutions of Cisco. With their extensive history in contact center technologies, Expertflow offers a wide range of products and services to cater to the needs of customer care. Their software solutions include CTI integration with leading platforms like Oracle Siebel, Oracle Service Cloud, Microsoft Dynamics, Salesforce, SAP Interaction Center, and ServiceNow.
Additionally, Expertflow provides multimedia collaboration channels and media routing capabilities, enabling customers to connect via various chat channels such as SMS, WhatsApp, Viber, and Facebook Messenger. The brand also offers call center supervisors, reporting solutions, wallboards, and tools to plan, track, and score customer interactions. With their commitment to excellence and continuous innovation, Expertflow has become a trusted partner for businesses worldwide
Company Type
Privately Held
Company Size
51-200
Year Founded
2006
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