Fidback. io is a cutting-edge brand offering an autonomous and connected data collection and customer feedback solution. With Fidback, businesses can effortlessly gather data, including customer contact information and feedback metrics such as NPS, CSAT, CES, and verbatim, directly from their retail locations.

This powerful platform enables businesses to measure customer satisfaction, automate customer loyalty efforts, and attract new customers. Fidback's advanced features include campaign management, data collection in physical stores, and comprehensive reporting and analysis capabilities. By leveraging Fidback, businesses can transform their customers into brand ambassadors.

Through tablets strategically placed in retail locations, Fidback allows for real-time satisfaction measurement and triggers automated scenarios to engage and retain customers, ultimately boosting revenue. With Fidback, businesses can enhance the performance of their retail outlets and foster customer loyalty. By actively listening to customers, even in moments of dissatisfaction, businesses improve their brand image and limit negative online reviews.

Additionally, Fidback empowers businesses to acquire new customers by encouraging satisfied customers to share their positive experiences on platforms like TripAdvisor, Facebook, and Google Reviews. According to a study by the White House Office of Consumer Affairs, loyal customers tend to spend 10 times more than first-time buyers. Moreover, nurturing customer loyalty is 6 to 7 times more cost-effective than acquiring new prospects.

Fidback's pricing starts at just €49 per month (excluding taxes) with annual billing options available. Join Fidback today and unlock the full potential of customer feedback and data collection to optimize your business's performance and create a loyal customer base. (Note: The provided text has been slightly edited, consolidated, and rearranged to fit within the given word limit and coherent flow, while accurately representing the brand and its offerings.

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