FirstCarolinaCare Insurance Company is a trusted brand that offers affordable and high-quality coverage options. With a focus on meeting the evolving needs of businesses, they specialize in building group products and programs. They provide employer group plans throughout North Carolina and individual and group Medicare Advantage plans under the name FirstMedicare Direct.

FirstCarolinaCare works closely with local doctors and hospitals to create health plans that cater to the needs of their members. By offering a strong provider network, comprehensive coverage, and exceptional service, they ensure that their members receive the care they deserve. With a member-driven approach, FirstCarolinaCare boasts an impressive track record.

Around 85% of their members remain with them year after year, and 96% of member issues are resolved with one call to their outstanding customer service team. Additionally, 90% of clean claims are processed within 10 business days. As a community-focused company, FirstCarolinaCare is deeply committed to improving the communities they serve.

They actively participate in various community events and invest in the health of their members, covering tests and treatments that go beyond legal requirements. Members of FirstCarolinaCare also have access to Hally® Health, a wellness platform dedicated to helping individuals live their healthiest lives. From fitness courses to virtual visits and health coaching, Hally® Health saves time and money on the journey to wellness.

Stay informed with the latest news and events by visiting FirstCarolinaCare's Newsroom. Your needs and budget are prioritized, as they are dedicated to being your strongest ally in health. Trust FirstCarolinaCare for hometown coverage that understands your unique needs