Fundamento is a cutting-edge brand that specializes in generative AI for Frontline Enablement. By harnessing the power of artificial intelligence, Fundamento aims to supercharge agent performance and drive frontline efficiency. With their AI-driven virtual assistant, called Yara, frontline teams can reduce ramp time, meet customer expectations, and improve core business metrics.

Fundamento offers a range of features to enhance agent productivity. Agents can access the company's knowledge base on demand, ensuring they have quick answers to real-time problems. Guided workflows and step-by-step prompts help agents navigate complex SOPs, dramatically reducing ramp time.

Additionally, Fundamento automates manual tasks, freeing up agents to focus on customer interactions. Agents are prompted with intuitive prompts and sentiment analysis to ace customer conversations and minimize errors. The brand also provides personalized training that caters to individual agent needs.

Built with generative AI technology from IBM and Google, Fundamento delivers enterprise-grade AI solutions that empower agents in any language. Their API-first platform and off-the-shelf integrations make it easy for agents to access the tools they need. Don't miss out on the opportunity to transform your frontline teams.

Discover the power of Fundamento's generative AI for improved performance, cost savings, and business outcomes like never before. Request an invite to get started today