# Ginzi

- **Website:** <https://ginzi.io>
- **Primary alias:** `ginzi.io`
- **Founded:** 2021
- **Employees:** 2+
- **Location:** Tel Aviv, Tel Aviv, Israel
- **Company kind:** PRIVATELY HELD

## Description

Introducing Ginzi, the AI Customer Support Assistant that answers your repetitive questions, allowing you to focus on providing exceptional customer support. With Ginzi, you can streamline your support process and optimize key performance indicators. Ginzi's AI technology helps you achieve Cost Per Resolution, CSAT, Resolution Time, and First Contact Resolution Rate goals. By learning from previous conversations, Ginzi identifies resolution patterns and empowers your support agents to resolve tickets with just a click of a button. This ensures efficient and sustainable support while maintaining high customer satisfaction. With Ginzi, support leaders can easily identify top questions and generate template answers, eliminating the need to create responses from scratch. Seamlessly integrated into your existing work environment, whether it's Zendesk, Intercom, Salesforce, or others, Ginzi saves agents time by providing suggested responses and eliminating the need to search for answers. Start saving time and improving your support team's efficiency with Ginzi. Sign up for our Beta program and experience the future of AI-powered customer support.

## Industries

- 🖥 Programming and Developer Software _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [linkedin](https://linkedin.com/company/ginzi)

## Logos & icons

- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/idh_SYPJaF/w/820/h/342/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1772969101585)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idh_SYPJaF/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1772969101680)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Bright Turquoise | #00c5ff | accent |
| Martinique | #313050 | dark |
| Cornflower Blue | #7374ff | light |

## Fonts

- Made dillan webfont — asset _(custom)_
- Space Grotesk — asset _(google)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idh_SYPJaF/w/1584/h/396/idhGnkHwPk.jpeg?c=1bxid64Mup7aczewSAYMX&t=1772969101819)

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_Source: <https://brandfetch.com/ginzi.io>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._