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Toku

@globalroam.com

Toku is a cloud communications provider that creates bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises.

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About

Description

Toku is a leading brand that specializes in creating cloud-based business communications solutions. Our innovative services and products are designed to enhance customer engagement and revolutionize customer experiences for enterprises. We're excited to announce our recent acquisition of Activeo Singapore, which further strengthens our capabilities.


At Toku, we offer a wide range of products to cater to your business needs. Our customer engagement solutions include Contact Centre, which provides a bespoke 360 customer experience view, and Campaign Manager, which allows you to compose and launch bulk messaging campaigns. For business telephony, we offer Toku for Microsoft Teams, a softphone solution to replace deskphones, and Toku for Zoom Phone, an all-in-one business communications platform.


Our embedded communication solutions include programmable voice, enabling you to embed voice calls in your product, and in-app voice calling, which allows voice calling within your app. We also provide programmable messaging, allowing you to build the messaging experience you desire. Toku offers industry-specific solutions for various sectors including government, fintech, sharing economy, insurance services, travel & hospitality, and retail & eCommerce.


Additionally, we provide use case solutions like number masking for anonymizing personal numbers, user verification for verifying legitimate users, and consulting services. Our company values are centered around being bold, inclusive, customer-obsessed, and taking ownership. We constantly strive to challenge norms and deliver exceptional customer experiences.


With our global reach and local presence in cities like Singapore, Kuala Lumpur, and Jakarta, we combine regional expertise with global strength. Toku is led by a team of passionate customer experience experts, including CEO and Founder Thomas Laboulle, who brings invaluable experience and leadership to the organization. We are committed to driving innovation and reimagining customer experiences for enterprises.


Join us on our journey as we continue to evolve and empower businesses to achieve new heights in efficiency and customer engagement

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Company Type

Privately Held

Company Size

2-10

Year Founded

2001

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