@globiva.com
Globiva provides BPM services in customer interaction, finance, and accounting, human resource and back-office.
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About
Description
Globiva is India's fastest-growing Business Process Management (BPM) company that aims to deliver extraordinary results. With a focus on WOW-ing clients, Globiva believes in going above and beyond expectations. As a digitally empowered company, they excel in creating exceptional customer interactions while achieving individual business goals for their clients.
Globiva offers a range of solutions to meet diverse business needs. Their Digitally Empowered Customer Interaction service utilizes the social, emotional, and problem-solving skills of their experts to handle complex customer issues that cannot be resolved through self-service. The Intelligent Back-Office service outperforms internal teams through continuous performance measurement, stringent quality control, and industry-specific knowledge.
Additionally, their Automated HR Services help clients embrace flexibility, maximize efficiency, and maintain compliance by leveraging top-notch technology and serving multiple locations. With a proven track record of success, Globiva has reduced average handling time for India's leading private bank, improved customer satisfaction for a prominent ridesharing company, and transformed the customer experience for a leading kitchen robotics company. To learn more about their solutions or get in touch, visit their website or contact them at 1-800-3090109 or contact@globiva.
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Company Type
Privately Held
Company Size
1001-5000
Year Founded
2017
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