# GoCSM

- **Website:** <https://gocsm.com>
- **Primary alias:** `gocsm.com`

## Description

GoCSM is a proactive customer success software tailored for SaaSPreneurs, created to prevent churn before it begins. Trusted by prosperous HighLevel agencies, GoCSM offers a fully integrated, customizable, and whitelabeled platform, requiring a GoHighLevel SaaS Pro Account.

With GoCSM, you can identify at-risk accounts, gain valuable insights, and establish your in-house CSM practice. The revolutionary Customer Health Score provides a comprehensive view of customer satisfaction, product adoption, and login activities. By monitoring customer engagement, product adoption, and login activity, you can proactively address risks, personalize alerts, and enhance customer satisfaction.

Boost customer success with GoCSM by tracking feature usage, predicting churn, managing CSM hours, and gathering customer feedback. With a focus on enhancing product adoption and customer satisfaction, GoCSM empowers SaaS agencies to thrive in the competitive market. Embrace the real SaaS business model and elevate your customer success strategy with GoCSM.

## Industries

- 🖥 Computers Electronics and Technology
- 🖥 Cloud Services and Computing _(under Computers Electronics and Technology)_

## Links

- [twitter](https://twitter.com/gocsm_)
- [instagram](https://instagram.com/gocsm.io)
- [linkedin](https://linkedin.com/company/gocsm)
- [facebook](https://facebook.com/gocsm.io)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idrwmGLwRT/w/2560/h/759/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1757441230395)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idrwmGLwRT/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1757441230518)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Scorpion | #5d5d5d | accent |
| Black | #000000 | dark |
| Athens Gray | #f2f5f7 | light |

## Fonts

- Plus Jakarta Sans — asset _(custom)_
- Inter — asset _(google)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idrwmGLwRT/w/1500/h/500/idnyiuCDdI.jpeg?c=1bxid64Mup7aczewSAYMX&t=1757441230730)

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_Source: <https://brandfetch.com/gocsm.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._