# Minimal AI

- **Website:** <https://gominimal.ai>
- **Primary alias:** `gominimal.ai`

## Description

Minimal AI is a customer support technology brand that helps e-commerce businesses scale service operations without increasing headcount. Its AI agents automate customer conversations, resolve support tickets, and handle reviews across channels including email, chat, WhatsApp, social media, and review platforms. The company says its agents can automate up to 90% of tickets, respond in under two minutes, and support more than 95 languages.

Businesses use Minimal’s AI Manager to connect helpdesks, online stores, logistics systems, warehouses, subscription tools, and other software. Teams can describe their processes in natural language, teach the agents their products and brand tone, and decide which topics are automated, reviewed, or reserved for human support. The agents can also take actions across connected systems, such as cancelling orders, creating invoices, or generating return forms. Minimal says its agents learn from conversations and feedback, then suggest improvements for approval. Designed for use without technical expertise, the platform aims to reduce support costs, improve response times, and turn customer service into a driver of revenue and customer satisfaction.

## Industries

- 🖥 Computers Electronics and Technology
- 🖥 Artificial Intelligence and Machine Learning _(under Computers Electronics and Technology)_

## Links

- [linkedin](https://linkedin.com/company/gominimal)

## Logos & icons

- logo _(primary)_ — PNG — [download](https://cdn.brandfetch.io/idKW7fRzvc/w/224/h/224/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1790972945131)
- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idKW7fRzvc/w/200/h/200/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1790972945182)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Governor Bay | #3135c9 | accent |
| Black | #000000 | dark |
| Chetwode Blue | #8b8ee0 | light |

## Fonts

- ui-sans-serif — asset _(custom)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/idKW7fRzvc/w/400/h/94/idma8UQ5F4.jpeg?c=1bxid64Mup7aczewSAYMX&t=1790972945244)

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_Source: <https://brandfetch.com/gominimal.ai>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._