@gorgias.com
Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of their growth.
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About
Description
Gorgias is the #1 rated helpdesk designed specifically for e-commerce stores. With Gorgias, you can provide multichannel customer service from a single app, streamlining your support process and increasing productivity. The platform offers a wide range of features and capabilities to enhance your customer support efforts.
For instance, you can automate responses to common requests, saving time and effort. Gorgias also allows you to centralize your 1:1 interactions across various channels such as email, social media, live chat, voice, and SMS. Additionally, Gorgias provides tools to automate your work, including rules for precision automation, macros to respond faster, and a Help Center for quicker responses.
The platform empowers support teams with features like order management, rich customer data, and a customizable workspace. Gorgias supports multiple brands and offers detailed performance metrics to measure and improve support performance. It also integrates seamlessly with popular e-commerce platforms like Shopify, Magento, and BigCommerce.
With Gorgias, you can streamline your customer support, empower your team, and deliver exceptional service to your customers. Join over 12,000 merchants who trust Gorgias to transform their customer experience. Sign up for a free demo and discover the benefits for yourself
Company Type
Privately Held
Company Size
201-500
Year Founded
2015
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