@greatfallsmarketing.com
Support Services Group focuses on people, technology, and solutions.
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Support Services Group is a renowned brand that specializes in providing exceptional support services through their focus on people, technology, and solutions. Established in 1998, their mission is to deliver extraordinary customer care for brands that value customer satisfaction and loyalty. With a comprehensive range of tailored, Omni-Channel solutions, they offer support in areas such as Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, and travel.
Support Services Group stands out by offering an integrated support system that caters to diverse client needs, regardless of their operational size. They also provide Business Intelligence Solutions, B2B Sales & Revenue Generation, and Performance Management solutions. Their goal is to enhance the customer journey and drive brand loyalty by offering frictionless interactions based on customer preferences.
With their seamless and intuitive Omni-channel solution, they ensure that customers are helped in the way they desire, be it through chat, SMS, or follow-up calls. What sets Support Services Group apart is their commitment to customizing programs according to each client's unique requirements and needs. They currently support more than 20 languages and are continuously expanding to accommodate global brands.
With a strong culture that promotes career growth and treats team members like family, SSG is an excellent choice for those seeking a company with viable career paths
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