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Haptik

@haptik.ai

Haptik helps enterprises manage the customer lifecycle with Generative AI-powered Conversational CRM to streamline support, boost marketing & fire up sales

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About

Description

Haptik is a leading brand that specializes in providing AI-driven, personalized, and conversational experiences to help brands acquire, convert, engage, and delight users. With their expertise across 20 channels and 100+ languages, Haptik offers a comprehensive range of products and services. Their platform offers solutions tailored to various use cases, including marketing, commerce, and customer care.


For marketing, Haptik helps brands acquire new users by leveraging popular messaging channels like WhatsApp, Facebook Messenger, and Instagram. In commerce, they assist in converting more users, boosting revenue, and providing exceptional support. Additionally, their customer care solutions deliver phenomenal support through various channels, including SMS and web platforms.


Haptik's platform overview includes features like Smart Skills, AI-powered suggestions, and multilingual assistants. They offer a low code builder, intelligent analytics, and seamless integrations with platforms like Zendesk, Salesforce, and Shopify. Their services cater to a wide range of industries, including education, fintech, healthcare, insurance, retail, media & entertainment, telecom, and travel & hospitality.


Haptik's vision is to make conversations the number one source of conversions for businesses. Their innovative GPT-powered conversations enable brands to generate leads, boost revenue, and provide top-notch customer support on popular messaging channels like WhatsApp. Trusted by over 500 leading brands, Haptik is the go-to solution for driving engagement, improving conversions, and achieving tangible outcomes

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Company Type

Privately Held

Company Size

201-500

Year Founded

2013

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