HCSG is a technology organization that specializes in business process reengineering and automation for healthcare organizations in the healthcare insurance industry. They are not simply a paid claim recovery company or a billing company, but have been developing innovative technology since 2001 to make these processes work better. One of their notable applications is their workers' compensation recovery system for insurance payers in New York State, which automates nearly 90% of the identification and recovery function.

HCSG's success in this area led them to explore using their data matching system to identify subrogation opportunities in health insurance recovery. This system allows insurance companies to identify recoverable claims, even if members do not respond to questionnaires or provide accurate information. HCSG has proven their capabilities in this area, being selected by a major insurance company for their ability to identify significantly more subrogation cases accurately and quickly compared to other vendors.

They also strive to develop new ways to use technology to improve case identification and the efficiency of routine business functions. HCSG has completed the Common Security Framework (CSF) Self-Assessment from the Health Information Trust Alliance (HITRUST), ensuring information security as a core aspect of their services