Rep AI

Rep AI is Shopify's first AI Sales Concierge chatbot for eCommerce. It provides a guided shopping experience for everyone, powered by two AIs: the Rescue Algorithm and ChatGPT. Rep AI aims to make shopping online easier for millions of shoppers who struggle with too many choices, limited budgets, product quality uncertainty, and decision fatigue.

By harnessing the power of artificial intelligence, Rep AI can convert more website visitors into shoppers and help guide them from browse to buy, all within a chat interface. It assists shoppers in finding products quickly without the need for quizzes, reassures them with reviews and proof, and answers questions conversationally. It also offers personalized recommendations based on buyer preferences, real-time order tracking and management, and exceptional customer support.

Rep AI believes in delivering a memorable shopping experience to everyone and believes the future of eCommerce lies in conversational shopping, powered by AI