# HelpCrunch

- **Website:** <https://helpcrunch.com>
- **Primary alias:** `helpcrunch.com`
- **Founded:** 2016
- **Employees:** 11+
- **Location:** Wilmington, Delaware, United States
- **Company kind:** PRIVATELY HELD

## Description

HelpCrunch is a customer service platform that aims to keep businesses connected with their customers at all times. With multiple communication channels, including live chat on the web, in-app messenger, email, and SMS, HelpCrunch provides a centralized solution for customer communication. By combining real-time customer data with insights into customer profiles, businesses can deliver organized, consistent, and relevant messages to engage and manage their customer base effectively. HelpCrunch offers a range of features to support customer engagement, lead generation, and sales. These features include live chat to engage with customers in real-time, a chatbot to qualify leads and deliver instant answers 24/7, a shared inbox to manage all communication channels in one place, as well as a knowledge base for self-service support. HelpCrunch also offers email marketing campaigns, stylish popups for lead generation, mobile apps and SDKs for on-the-go support, and integrations with favorite tools. HelpCrunch's team adopts an open culture and applies an agile approach to product development. They believe that everyone is a contributor and hires smart individuals who are empowered to do their job. With HelpCrunch, businesses can streamline their customer communication and drive better customer experiences.

## Industries

- 🖥 Programming and Developer Software _(under Computers Electronics and Technology)_
- 🖥 Computers Electronics and Technology

## Links

- [youtube](https://youtube.com/channel/UC_DagNreIFTEnKcn-0-KXTg)
- [twitter](https://twitter.com/HelpCrunchCom)
- [instagram](https://instagram.com/helpcrunch_team)
- [linkedin](https://linkedin.com/company/helpcrunch)
- [facebook](https://facebook.com/HelpCrunchCorp)

## Logos & icons

- icon _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/id1b0ZQ4ej/w/400/h/400/theme/dark/icon.jpeg?c=1bxid64Mup7aczewSAYMX&t=1782074456293)
- logo _(primary)_ — PNG, SVG — [download](https://cdn.brandfetch.io/id1b0ZQ4ej/w/820/h/167/theme/dark/logo.png?c=1bxid64Mup7aczewSAYMX&t=1782074456207)

## Colors

| Name | Hex | Theme |
| --- | --- | --- |
| Picton Blue | #36abf4 | accent |
| Ebony Clay | #232a32 | dark |
| Electric Violet | #6a31ff | light |

## Fonts

- AvenirNext-DemiBold — asset _(custom)_
- Inter — asset _(google)_

## Imagery

- banner _(primary)_ — JPEG — [download](https://cdn.brandfetch.io/id1b0ZQ4ej/w/1500/h/500/idui_r6gRR.jpeg?c=1bxid64Mup7aczewSAYMX&t=1782074456450)

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_Source: <https://brandfetch.com/helpcrunch.com>_
_See [/llms.txt](/llms.txt) for a full list of agent-readable pages, and [/auth.md](/auth.md) for how agents authenticate._